BBC Shop is a multi-channel retailer selling over 3,000 products at any one time including books, dvds, videos, audiobooks, toys and more. 98% of orders are delivered within one working day. BBC Shopprovides easy and convenient access to the complete range of BBC Worldwide published products, plus selected BBC-related products that are published by third parties.

BBC Shop is a division of BBC Worldwide Limited and the BBC Shop site is operated under licence by BBCW a company incorporated in England and Wales under company number 1420028

At BBC Shopwe want to provide you with the best possible customer service. If you need to return your goods please follow our 3 Point Returns Policy:

Any product can be returned for whatever reason for a refund of the cost of the product as long as the product is returned in its original condition. Please ensure that software, DVD, video and audio products have unopened packaging and/or seals, unless the item is faulty.

BBC Worldwide aims to ensure that the pricing of goods and services on BBC Shopis correct at all times. However, the web pages may not always accurately reflect the correct details at the moment at which you place your order. BBC Worldwide reserves the right to change prices without prior notice at any time prior to dispatch.

Shopping at BBC Shopis safe and guaranteed. All the information that you enter is private and secure. The BBC places great importance on maintaining the security of the information that you provide and for this reason we use advanced Internet security system to safeguard your data. All the data that you send through, including your name and address, is encrypted and converted into code before it is transmitted across the Internet. Therefore in the extremely unlikely event that the data should be intercepted, it would be encrypted and difficult to decipher.

BBC Shopplaces great importance on maintaining the security of the information that you provide and for this reason we use advanced Internet security systems to safeguard your data. In addition, BBC Shopis protected by a GeoTrust Certificate ensuring all data you send through, including your credit/debit card number, name and address, is encrypted and converted into code before it is securely transmitted over the internet. Therefore in the extremely unlikely event that the data should be intercepted, it would be encrypted and difficult to decipher.

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